My working experience

I have been working in Top Shop since December of 2008 till May of 2009. Its not a long period but it do gives me a lot of knowledge and experience. The pay offer was pretty good and satisfy, company do pay you OT and triple paid for public holiday. Thus, overall each month I will be paying around RM1700++.

As a sales coordinator, the customer service is the most important part that we should take note. For us, customers are always the right one and we must respect them just to show the best service and manners. Besides this, we will have a briefing section before we start working daily. During this briefing section, everyone will giving a chance and opportunity to read previous day sales and our monthly target. Neither increase nor decrease, we will try our best to hit the monthly target. At least 70% of the target, or else commission will bar from that month. It's pretty risky anyway, sometimes sales cant really control by us but the economic and seasons. Its for sure that during any mega sales or specific period such as Chinese New Year, Hari Raya, Christmas and etc, it will be always gain us high sales.

Next, we will also giving the latest trend information in UK. ( Top Shop is actually a UK brand ) Style advisor will always pay the most attention on the way we style during work. Company do provide us "uniform", and this uniform actually was the selling products in Top Shop. Thus, we can choose any clothes there as our uniform with condition of below the specific budget. For full-timer, clothes are below RM139 and for part-timer is below RM69. Thus, style advisor will always gave us the latest fashion trend info and also to prove that - Top Shop staff are always fashionable, customer will only take attention on Top Shop. Way of pushing sales and it do benefits us.. not bad right??

Last but not least, the working environment there is pretty good. They do provide us a staff pantry as our resting place. Each staff will be given a own locker just to keep our valuable and personal stuff. I do gained a good relationship with my colleagues, they are really nice actually!! We do have karaoke or movie section after working time. It seems like we're not actually colleagues but also friends that can share our happiness and sadness.

Thanks to Top Shop !! I do learn a valuable experience and knowledge that money actually can't pay for it.

Thank You Very Much !!! *TOP SHOP*